My users facing error on SharePoint 2016 when they try to add more than 15 users to share a file/folder. However, this error happen intermittently and have different results on different network connection. I have extended the timeout from default 25s to 60s. After that, the issue reoccurs when a user was adding names in the people picker, left the computer idle for a while and when he comes back to continue adding more names, he encounters the error message.
Does the network connectivity have anything to do with the people picker extracting names from AD? Is it normal for the people picker to timeout if left idle for some time? How can the users avoid facing this error again?