0

Recently, We have moved the SP 2013 applications from old server to new server. As the applications are being used world wide, some time document file names are a bit in different languages looks like special characters are there Although SP library has those files. Users were able to edit those files directly from client applications(MS word/Excel etc.). Now post migration ,users are unable to edit those files in new server.

But if we try to rename the file , then everything is working fine. Now the problem is we have huge no of files which are being used by different country users. So to rename files is not a solution.

So, Could anyone please suggest what could be the cause and resolution to that.

Thanks, Kailash

Improve this question
1
  • How you migrated the content, do you have same language packs on your source and target farms? – Marek Sarad Mar 28 '19 at 11:54
0

Check to see if your clients have KB4489899 installed. If so, uninstall it and try to open those files again.

Improve this answer

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.