A user is not getting any result from SharePoint search while searching any list item. In a SharePoint site a user is trying to search list items, he is getting nothing in search result for any item search.

He is getting results for all other type of search like people or other site content.

Except this user rest others have no issue with searching those list items. User have sufficient rights on Site and List. Any lead will help me a lot.

  • Is user is new user or old user? – P S Mar 22 '19 at 9:37
  • He is new for this particular site but not new for entire intranet site. The day i have given him access rights to the site since that day itself he never gets any search result when tries to search of any list items of this site. – Neelam Mar 22 '19 at 10:42
  • he is having design rights. I have given same rights to one of my colleague and tested that she is able to search items. i don't know whats wrong with that specific user. – Neelam Mar 22 '19 at 10:45
  • Is your search crawl working? Try the full crawl and then check. – P S Mar 22 '19 at 11:16
  • If crawl is not happened after giving him access, he will not able to search the items. – P S Mar 22 '19 at 11:18

Adding this user into the admin group, then compare the results.

If he can get results after he is added into the admin group, then this is a permission issue. Mostly because he is not correctly granted permission.

If still he cannot get any results, you can try to use Fiddler Tool to monitor requests and responses to see what is failing when he is doing a search.

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