We are in the process of migrating sites from 2010 to Online. I noticed some strange behavior creating new workflows for Online sites. Using designer I am creating emails, I don't see some people as options using the 'Select Users' name picker. I clicked on the option 'People/Groups from SharePoint site..' and was able to search and find them there, but when I select them I get a prompt saying they may not be valid on the site the workflow is published on and they may not get an email. Sure enough, they weren't recipients on the email.
I then sent them a direct link to the site and they confirmed access to it. Once this was done I went back to designer, and now see them as options in the 'Select Users' picker, and they now start getting emails from the workflow.

  • Is this normal/expected behavior?
  • Do they need to connect to the Online environment before they are considered valid users?
  • Is there a better way to get people identified as valid users, or do they need to log into Online first?
  • Am I completely off base here?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.