I m migrating SP 2013 to SP Online using Sharegate tool. After migration GetUserProfileByName property is not working in Infopath form because it is accessing one On-Premise web service. How to fix this issue in SharePoint Online now? Please suggest the steps.

  • Have you contacted Sharegate? Their support is excellent. Mar 1, 2019 at 13:18

1 Answer 1


It's not a Migration issue, it's appears to be SP2013 On-Prem has a different UserProfile Service to the SPOnline. Therefore you need to remap the userprofile data within the form itself. Setup new Data Connectors to the new service. I haven't mastered this yet, but I have the same issue with a form that calls the Users Manager. Does anyone have some Old to New User Profile Mappings?

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