I am getting correlation error for particular user when trying to access the site it keep loading too.
Regards, Mohamed.
-
Check the SharePoint error logs on server– Ganesh Sanap - MVPCommented Feb 12, 2019 at 8:58
-
C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\14\LOGS this log right?– user42024Commented Feb 12, 2019 at 8:59
-
Are you using SP-online or Sharepoint on Prem? (Like SP2013/2016)? The log path you are asking about is only for on prem Sharepoint– Marek SaradCommented Feb 12, 2019 at 9:06
-
I am using sp2010– user42024Commented Feb 12, 2019 at 9:11
-
Download ULS Viewer from this url, microsoft.com/en-us/download/details.aspx?id=44020, and run it on all servers to check if there is something related to the correlation id you get from the user.– jaloploCommented Feb 12, 2019 at 9:51
Add a comment
|
1 Answer
As this is SP online you cannot get details of the error on your own (unless it is BCS related). You need to open ticket with MS support.
Ok in case of SP2010 get yourself ULS log viewer. Use it to find your correlation error this should put you on right path to troubleshoot. if you have specific error please open new question on forum.
answered Feb 12, 2019 at 8:59
-
-
In the tags you have put Sharepoint-online, will correct it. Commented Feb 12, 2019 at 9:12
-