We are using SP 2013 enterprise edition. We have got a problem I think with the refinement panel.
When we refine the search results using a refiner in the refinement panel, it shows 3 items instead of 6. If I use the same refiner in the
query search box, e.g.:
myEvent:"ABC Events", it shows all 6 of them, but when I refine via
refinement panel I get only 3 items and it is the same
managed property "myEvent" that is being used.
I have tested it with a different search page and the result is the same. FYI, this is all out of the box functionality. Nothing custom. I have done an index reset.
Any idea what could be the reason and how the query is constructed for refinement panels?