I have a workflow that's a chain of If/Else statements. If a certain option is selected from the dropdown item, it emails x team. Else if another option is selected from the dropdown item, it emails y team. Etc.
The workflow is setup to send an email on creation or on change.
The workflow works 90% of the time. Then suddenly it just stops working for no apparent reason. It almost feels like it stops working for a period of time and then starts again. I am banging my head against the wall because I can't recreate the issue no matter how hard I try. When I see the "Failed to Start" error, I can most of the time just go back into the item, resubmit, then the workflow works again even without changing a thing. Sometimes it still fails then I just keep trying to resubmit the item until the workflow just works again.
I've tried adding pauses at the top of the workflow, that didn't help. I tried scaling it down to removing all if/else statements and just sending an email no matter what, and it still failed periodically. I added the "Update Current Item" lines and that somehow seemed to make it work for a while and then it stopped again. Can anyone help me figure this out?