We are having requirement to integrate SharePoint and service now (SharePoint 2013 On Premise).

Requirement is to post the data from service now to SharePoint 2013 custom list. We have shared rest API (Post method) URL with ServiceNow to post the data in SharePoint. Sharepoint 2013 and service now Integration works in QA/UAT but not in Prod Environment, we are getting 401 error for prod rest call. Both the Request headers in QA/UAT and PROD are the same (checked this using PostMan), but somehow getting 401 unauthorized even after using farm account in Basic Authentication of request.

Any help will be appreciated..

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