I need to set up a workflow for sending email notifications based on a timer, given the condition that no new related items have been added to a list after a set amount of time.
Here is the problem in detail:
In my company, we need to perform a certain check on equipment every 5 days. There are 11 different pieces of equipment that receive this same test, and the test results are all logged on the same list.
I want to set up a workflow that will send an email notification to a group of users if a certain equipment hasn't had its test in the past 3 days. It needs to be specific to each equipment, Machine1 receiving the test doesn't mean that Machine2 is off the hook.
I also need it to send reminder emails every 12 hours after the initial 3 day wait period.
The biggest issue I'm having is getting a workflow to cancel once the test has been performed for that equipment.
The notification doesn't need to send if technicians stay on top of their tests and perform them in a timely fashion. But if they don't, the reminders need to be constant.
Any ideas? Thanks for your help. If you'd like any more details on the problem please ask.