I'm in SharePoint Online. If I search for a user under Everything, then she shows up at the top under "People named .." and clicking the link takes me to her profile. If I go to the People tab and search for her, nothing comes back. She has a user profile, and an active AD account. The only thing I can think of is maybe it's her hyphenated last name. I searched around and didn't see anything about People crawl messing up with hyphens, but I'm not sure what else to look at. It's not a matter of escaping the hyphen in people search either because searching just on her first name still returns nothing.
Anyone have any ideas or where I can look to start debugging this? Thanks.