After changing the farm admin account password (without following the procedure), we are unable to get SP to resolve the domain name users into the secure store and other applications, all this is happening into the CA. Any help much appreciated.

Other errors on the log:

Error updating the account password for process identity Id 1ba43229-ca04-4ad9-a8e9-6eecd63f53a6, please fix manually. The type initializer for 'System.Management.Automation.SessionStateScope' threw an exception.

Cannot alter the role 'SPDataAccess', because it does not exist or you do not have permission.

The EXECUTE permission was denied on the object 'proc_putObjectTVP', database

  • same farm admin account is being used for these services?
    – Waqas Sarwar MVP
    Commented Nov 19, 2018 at 14:38
  • Yes same just different password Commented Nov 19, 2018 at 15:26
  • can you try to enter the exiting password one more time (Central admin > security > manage accounts > edit the account and check use exiting account and hit ok)
    – Waqas Sarwar MVP
    Commented Nov 19, 2018 at 15:28
  • I followed this instructions to update the password but no result, same problem tsls.co.uk/index.php/2011/01/21/… Commented Nov 19, 2018 at 15:29
  • Hi Waqas, I did that already no result, thanks for the help Commented Nov 19, 2018 at 15:30

1 Answer 1


Here are some Reference links,

Step by Step: Changing the SharePoint 2013 Farm Account Password

Changing SharePoint 2013 farm passwords

SharePoint 2010 – Service Accounts Passwords Change Guide

Try this one too

For the farm account, do the following

  • change the password farm admin account in active directory
  • now go to central admin> security> configure managed account...on this page click edit on the farm account
  • now select the option "use existing password" and enter the new password which you did on step 1
  • wait for couple of min and then test
  • in some cases you may have to reset IIS

This will cause brief outage for whole SharePoint farm.

For site collection

SharePoint don't store the password of site collection level user i.e. Site collection admin etc. You can change password it anytime and will not cause the issue.

change the password At active directory Now login to site collection with new password

  • Thanks, Navi9, I already tried all the recommendations you wrote but no luck, still the same Commented Nov 19, 2018 at 18:59
  • one more thing that I notice is on the previous existing secure services all users there are starting with i0#:domainname\username instead of the regular domain name\user...also this user from AD not showing issue is only happening into the CA on the SP server, if I log into a client with the appropriated credentials I can see all AD users and give permissions. Commented Nov 19, 2018 at 19:06
  • I mean i:0#.w<domanin\user> so when I tried to save the no exact match was found error is comng Commented Nov 19, 2018 at 19:16

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