I'm confused why the icons (ex. setting and help) are missing?

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  • Please check your internet connection, it happens with us when we are not using Proxy to connect to Internet from Our Organization Sep 25, 2018 at 8:09

1 Answer 1


Some Logos in SharePoint are represented using downloaded fonts. Windows 10 has a new Group-Policy Setting Untrusted Font Blocking. Someone in your organization might have enabled this via GPO as Microsoft recommended some time ago. This setting will break downloaded fonts in SharePoint 2016.

In 2017 Microsoft reversed this recommendation. The current recommendation is to Disable this setting.


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