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I am experiencing issues with user profile synchronisation in SharePoint 2010.

Problem: Sharepoint is neither writing back to active directory nor updating user profiles from the active directory.

  • Incremental/full sync is starting and finishing but not updating user profile information
  • User profile service and user profile sync service is showing "started"
  • Nothing is in ULS log
  • I doubled checked mapping some are user fields are set to export and some fields are set for import
  • I assigned farm account these permissions on domain root level :
  • replicated changes directory
  • Create all child object
  • create all properties

There is one error I am getting in Windows event log but not sure if it is the reason behind sync problem. I am getting this error every time when UPSS runs or every user screenshot of the error is: enter image description here

Thanks for your assistance in advance.

Detailed log:

    The server encountered an unexpected error in the synchronization engine:

 "BAIL: MMS(5956): eafam.cpp(1298): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): eafam.cpp(946): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): eafam.cpp(1013): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): amexec.cpp(1701): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): amexec.cpp(2086): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): eaf.cpp(1417): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): eaf.cpp(657): 0x80230304 (The image or dimage already has an attribute with that name.)
ERR: MMS(5956): synccoreimp.cpp(5270): 0x80230304 - export-flow failed 0x80230304
BAIL: MMS(5956): synccoreimp.cpp(5271): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): synccoreimp.cpp(4862): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): synccoreimp.cpp(10882): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): synccoreimp.cpp(10566): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): synccoreimp.cpp(2546): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): synccoreimp.cpp(4374): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): synccoreimp.cpp(8713): 0x80230304 (The image or dimage already has an attribute with that name.)
BAIL: MMS(5956): synccoreimp.cpp(3842): 0x80230304 (The image or dimage already has an attribute with that name.)
ERR: MMS(5956): synccoreimp.cpp(3858): 0x80230304 - CS to MV to CS synchronization failed 0x80230304: [CN=John Elis\,OU\=CIDM\,OU\=WR2\,DC\=WWMI   JOHN\,DC\=US\,DC\=EDU\,DC\=AU]
BAIL: MMS(5956): synccoreimp.cpp(3649): 0x80230304 (The image or dimage already has an attribute with that name.)
ERR: MMS(5956): syncmonitor.cpp(2515): SE: Rollback SQL transaction for: 0x80230304
MMS(5956): SE: CS image begin
MMS(5956): <cs-object cs-dn="CN=John Elis\,OU\=CIDM\,OU\=WWMI  JOHN2\,DC\= WWMI  JOHN\,DC\=US\,DC\=EDU\,DC\=AU" id="{85319C60-E890-E811-BF10-005056830AE3}" object-type="user">
 <unapplied-export>
  <delta operation="none" dn="CN=John Elis\,OU\=CIDM\,OU\=WWMI  JOHN2\,DC\=WWMI  JOHN\,DC\=US\,DC\=EDU\,DC\=AU">
   <anchor encoding="base64">mgAAAEMATgA9AFAAaAB1AG8AbgBnACAATgBnAHUAeQBlAG4AXAAsAE8AVQBcAD0AQwBJAEQATQBcACwATwBVAFwAPQBXAE0ASQBNAFIAMgBcACwARABDAFwAPQBXAE0ASQBNAFIAXAAsAEQAQwBcAD0AVQBTAFkARABcACwARABDAFwAPQBFAEQAVQBcACwARABDAFwAPQBBAFUAAAA=</anchor>
  </delta>
 </unapplied-export>
 <escrowed-export>
  <delta operation="none" dn="CN=John Elis\,OU\=CIDM\,OU\=WWMI  JOHN2\,DC\=WWMI  JOHN\,DC\=US\,DC\=EDU\,DC\=AU">
   <anchor encoding="base64">mgAAAEMATgA9AFAAaAB1AG8AbgBnACAATgBnAHUAeQBlAG4AXAAsAE8AVQBcAD0AQwBJAEQATQBcACwATwBVAFwAPQBXAE0ASQBNAFIAMgBcACwARABDAFwAPQBXAE0ASQBNAFIAXAAsAEQAQwBcAD0AVQBTAFkARABcACwARABDAFwAPQBFAEQAVQBcACwARABDAFwAPQBBAFUAAAA=</anchor>
  </delta>
 </escrowed-export>
 <unconfirmed-export>
  <delta operation="none" dn="CN=John Elis\,OU\=CIDM\,OU\=WWMI  JOHN2\,DC\=WWMI  JOHN\,DC\=US\,DC\=EDU\,DC\=AU">
   <anchor encoding="base64">mgAAAEMATgA9AFAAaAB1AG8AbgBnACAATgBnAHUAeQBlAG4AXAAsAE8AVQBcAD0AQwBJAEQATQBcACwATwBVAFwAPQBXAE0ASQBNAFIAMgBcACwARABDAFwAPQBXAE0ASQBNAFIAXAAsAEQAQwBcAD0AVQBTAFkARABcACwARABDAFwAPQBFAEQAVQBcACwARABDAFwAPQBBAFUAAAA=</anchor>
  </delta>
 </unconfirmed-export>
 <pending-import>
  <delta operation="update" dn="CN=John Elis\,OU\=CIDM\,OU\=WWMI  JOHN2\,DC\=WWMI  JOHN\,DC\=US\,DC\=EDU\,DC\=AU">
   <anchor encoding="base64">mgAAAEMATgA9AFAAaAB1AG8AbgBnACAATgBnAHUAeQBlAG4AXAAsAE8AVQBcAD0AQwBJAEQATQBcACwATwBVAFwAPQBXAE0ASQBNAFIAMgBcACwARABDAFwAPQBXAE0ASQBNAFIAXAAsAEQAQwBcAD0AVQBTAFkARABcACwARABDAFwAPQBFAEQAVQBcACwARABDAFwAPQBBAFUAAAA=</anchor>
   <attr name="PositionFinal" operation="delete" type="string" multivalued="false">
   </attr>
   <attr name="SPS-JobTitle" operation="delete" type="string" multivalued="false">
   </attr>
  </delta>
 </pending-import>
 <synchronized-hologram>
  <entry dn="CN=John Elis\,OU\=CIDM\,OU\=WWMI  JOHN2\,DC\=WWMI  JOHN\,DC\=US\,DC\=EDU\,DC\=AU">
   <anchor encoding="base64">mgAAAEMATgA9AFAAaAB1AG8AbgBnACAATgBnAHUAeQBlAG4AXAAsAE8AVQBcAD0AQwBJAEQATQBcACwATwBVAFwAPQBXAE0ASQBNAFIAMgBcACwARABDAFwAPQBXAE0ASQBNAFIAXAAsAEQAQwBcAD0AVQBTAFkARABcACwARABDAFwAPQBFAEQAVQBcACwARABDAFwAPQBBAFUAAAA=</anchor>
   <primary-objectclass>user</primary-objectclass>
   <objectclass>
    <oc-value>user</oc-value>
   </objectclass>
   <dn-attr name="Manager" multivalued="false">
    <dn-value>
     <dn>CN=Ben Marais\,OU\=CIDM\,OU\=WWMI  JOHN2\,DC\=WWMI  JOHN\,DC\=US\,DC\=EDU\,DC\=AU</dn>
     <anchor encoding="base64">lAAAAEMATgA9AEIAZQBuACAATQBhAHIAYQBpAHMAXAAsAE8AVQBcAD0AQwBJAEQATQBcACwATwBVAFwAPQBXAE0ASQBNAFIAMgBcACwARABDAFwAPQBXAE0ASQBNAFIAXAAsAEQAQwBcAD0AVQBTAFkARABcACwARABDAFwAPQBFAEQAVQBcACwARABDAFwAPQBBAFUAAAA=</anchor>
    </dn-value>
   </dn-attr>
   <attr name="AccountName" type="string" multivalued="false">
    <value>WWMI  JOHN\John.Elis</value>
   </attr>
   <attr name="Department" type="string" multivalued="false">
    <value>Infect. Dis. &amp; WMI cro.</value>
   </attr>
   <attr name="FirstName" type="string" multivalued="false">
    <value>John</value>
   </attr>
   <attr name="LastName" type="string" multivalued="false">
    <value>Elis</value>
   </attr>
   <attr name="PersonalTitle" type="string" multivalued="false">
    <value>MS</value>
   </attr>
   <attr name="PositionFinal" type="string" multivalued="false">
    <value>Student - PhD</value>
   </attr>
   <attr name="PreferredName" type="string" multivalued="false">
    <value>John Elis</value>
   </attr>
   <attr name="RoomNumberNew" type="string" multivalued="true">
    <value>Desk 31A</value>
   </attr>
   <attr name="SID" type="binary" multivalued="false">
    <value encoding="base64">AQUAAAAAAAUVAAAAXntaoafQvBtxQKYrKxcAAA==</value>
   </attr>
   <attr name="SPS-ClaimProviderID" type="string" multivalued="false">
    <value>Windows</value>
   </attr>
   <attr name="SPS-ClaimProviderType" type="string" multivalued="false">
    <value>Windows</value>
   </attr>
   <attr name="SPS-DistinguishedName" type="string" multivalued="false">
    <value>CN=John Elis,OU=CIDM,OU=WWMI  JOHN2,DC=WWMI  JOHN,DC=US,DC=EDU,DC=AU</value>
   </attr>
   <attr name="SPS-JobTitle" type="string" multivalued="false">
    <value>Student - PhD</value>
   </attr>
   <attr name="StaffNumber" type="string" multivalued="false">
    <value>10940</value>
   </attr>
   <attr name="Title" type="string" multivalued="false">
    <value>Student - PhD</value>
   </attr>
   <attr name="UserName" type="string" multivalued="false">
    <value>John.Elis</value>
   </attr>
   <attr name="UserProfile_GUID" type="binary" multivalued="false">
    <value encoding="base64">ZWY1M2E1YjAtM2ZjZC00Nzk5LWIwNTEtNmNmY2Y1NTE1NWZh</value>
   </attr>
   <attr name="WorkPhone" type="string" multivalued="false">
    <value>N/A</value>
   </attr>
   <attr name="domain" type="string" multivalued="false">
    <value>WWMI  JOHN</value>
   </attr>
  </entry>
 </synchronized-hologram>
 <anchor encoding="base64">mgAAAEMATgA9AFAAaAB1AG8AbgBnACAATgBnAHUAeQBlAG4AXAAsAE8AVQBcAD0AQwBJAEQATQBcACwATwBVAFwAPQBXAE0ASQBNAFIAMgBcACwARABDAFwAPQBXAE0ASQBNAFIAXAAsAEQAQwBcAD0AVQBTAFkARABcACwARABDAFwAPQBFAEQAVQBcACwARABDAFwAPQBBAFUAAAA=</anchor>
 <connector>1</connector>
 <connector-state>normal</connector-state>
 <seen-by-import>1</seen-by-import>
 <rebuild-in-progress>0</rebuild-in-progress>
 <obsoletion>0</obsoletion>
 <need-full-sync>0</need-full-sync>
 <placeholder-parent>0</placeholder-parent>
 <placeholder-link>0</placeholder-link>
 <placeholder-delete>0</placeholder-delete>
 <pending>1</pending>
 <ref-retry>0</ref-retry>
 <rename-retry>0</rename-retry>
 <sequencers>
  <current>
   <batch-number>1560</batch-number>
   <sequence-number>275545</sequence-number>
  </current>
  <unapplied>
   <batch-number>1560</batch-number>
   <sequence-number>275545</sequence-number>
  </unapplied>
  <original>
   <batch-number>1560</batch-number>
   <sequence-number>275545</sequence-number>
  </original>
 </sequencers>
 <import-delta-operation>modify</import-delta-operation>
 <export-delta-operation>none</export-delta-operation>
 <pending-ref-delete>0</pending-ref-delete>
 <ma-id>{E8AA0CD0-097B-49A0-BEA2-40F89763B7BB}</ma-id>
 <ma-name>MOSS-5f25328d-eb0f-4406-a90d-b83cbb5667d9</ma-name>
 <partition-id>{59EFCA0D-71B9-4624-AE13-8B2A2D3AB88A}</partition-id>
 <import-errordetail first-occurred="2018-08-25 19:05:24.623" date-occurred="2018-09-11 07:31:47.293" retry-count="108" error-type="unexpected-error">
  <import-status>
 <algorithm-step ma-id="{F0B1ECC6-8C34-4E18-B06D-BFFA564CF8F6}" dn="CN=John Elis,OU=CIDM,OU=WWMI  JOHN2,DC=WWMI  JOHN,DC=US,DC=EDU,DC=AU">export-flow</algorithm-step>
<rules-error-info>
 <context>
  <attribute-mapping dest-attr="roomNumber" context-id="{F9622AE2-C914-45AF-9513-91DC0D0AA81D}">
 <direct-mapping>
  <src-attribute>SPS_MV_String_RoomNumberNew</src-attribute>
 </direct-mapping>
</attribute-mapping>

 </context>
</rules-error-info>


</import-status>

 </import-errordetail>
 <mv-link lineage-id="{F434C74C-B9B8-4BCD-858B-B221447E1FC7}" lineage-type="provisioning-rules" lineage-time="2018-07-26 15:27:19.867">{84319C60-E890-E811-BF10-005056830AE3}</mv-link>
 <last-import-delta-time>2018-09-11 07:30:02.617</last-import-delta-time>
 <last-export-delta-time>2018-08-23 19:54:58.673</last-export-delta-time>
</cs-object>

MMS(5956): SE: CS image end
Forefront Identity Manager 4.0.2450.49"

1 Answer 1

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To troubleshoot the issue, remove all mapping in the 'Title' property, please follow the steps below:

  1. Go to central administration->manage service application->user profile service application.

  2. manage user properties->find and edit “Title” property.

  3. Remove all mapping in the “Property Mapping for Syncronization” section.

  4. Click on OK to save changes.

  5. Then start a full import in user profile service application.

For more detailed information, refer to the articles below.

Event ID 6301 is logged in the Application log when you run the User Profile Synchronization service with a BDC connection on a SharePoint 2010 Server.

User Profile Import from BDC fails on SharePoint Server 2010 with Event ID 6301.

Resolving ‘Duplicate mapping’ error (Event 6301) for ‘Title’ property in SharePoint user Profile Service Application property Mapping.

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