I have created a public office 365 team site, which provision a sharepoint modern team site. and i gave the group an email address HR.Team@ourcompany.com, as follow:- enter image description here

enter image description here

But when i try to send an email to HR.Team@ourcompany.com, i thought that group members will receive an email, but i got a delivery fail

Delivery has failed to these recipients or groups:
HR.Team@ourcompany.com (HR.Team@ourcompany.com)
The email address that you entered couldn't be found. 

so can anyone advice on this please? do we need to do extra steps to allow sending emails to the team site email address? which i assume will send an email to the team site members?

  • Send it to HRTeamourcompanycom@ourcompany.com and check. It needs to be the value in the Group email address field as per your image – Gautam Sheth Sep 7 '18 at 10:39
  • @GautamSheth now i hover over the Group title where i got a popup with the group email address, and you are correct the email address is HRTeamourcompanycom@ourcompany.com but when i try to send an email to it, i received this email The email address that you entered couldn't be found. 550 5.1.1 RESOLVER.ADR.RecipNotFound; not found ## – john Gu Sep 7 '18 at 10:49
  • if you have provisioned right now, would suggest that you wait a few mins. It takes some time to provision the mailbox. Try after a few mins – Gautam Sheth Sep 7 '18 at 10:52
  • @GautamSheth so we do not need to set the mail box separately ? it should be created for us, and since we are on office 365 so that email will have onmicrosoft.com in it ? is this correct? second point, if we already have a distribution list email address, can i use it inside the team site ? – john Gu Sep 7 '18 at 10:55
  • 1) No 2) yes will have onmicrosoft.com domain 3) You will need to add DL to that O365 group and not SharePoint group because the group manages the permissions. Not sure if you will be able to send mail to DL in group, havent tested that – Gautam Sheth Sep 7 '18 at 11:04

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