We have a list of service requests. Anyone in the enterprise can create a request and then edit their request as the process moves along.
We now have the user need to allow "teams" to access each other's requests so that they can cover for each other during vacation or illness. I haven't been able to figure out a way to do this. I was thinking of creating a sharepoint group for each of the teams, but then I'm not sure how I would manage allowing the members of the groups to see other list items.
The people who use the site are not SP experts and they shouldn't need to be to do their jobs. Therefore I want to keep the mechanics of this transparent for them, that is to say, normal form create, edit, submit, and so forth should handle this for them. They shouldn't have to go in and do permissions or create special views etc.
This doesn't have to be actual permission level-based security -- there isn't anything all that important in these requests. So it could be managed by only showing the links to requests to the appropriate people.
Any ideas on how to do this?