I have a SharePoint designer workflow. The workflows triggers an email when a new item is created. The user who created the item gets an email notification. The workflow works fine for all other user except for a particular user. Email is not getting triggered and the workflow is getting suspended. The user has read and contribute access. The user comes from the everyone group.

  • can you verify with E-mail id of the user.
    – Sunil Sahu
    Commented Sep 3, 2018 at 7:29
  • The user has a valid email id
    – Pp25
    Commented Sep 3, 2018 at 7:56

1 Answer 1


It's a known permission issue, where the current user that runs the workflow should have at least contribute permission on the associated list, task list, and history list.

If you don't need to provide the current users higher permission, so in this case, you should use the App Step to ignores the current user permission and provides the workflow authorization for its Identity as a Full Control.

For more details, check

  • The user already has contribute rights
    – Pp25
    Commented Sep 3, 2018 at 7:55
  • this is what you have said in your Q .The user has read access. Commented Sep 3, 2018 at 7:56
  • The suspended error is like value cannot be null
    – Pp25
    Commented Sep 3, 2018 at 7:57

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