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In sharepoint 2010, user profile synchronization is not working.Currently,user profile are set to sync with active directory.Some user profile properties are set to import and some are set to export. When I run user profile synchronization service neither it updates the active directory nor active directory updates the user profile database.

I checked ULS log no error. However, this screenshot may help to identify the problem but I don't see this as a problem unless someone recommends otherwise. enter image description here notification

updates: When I run incremental / full synchronization two services, User Profile Service and User Profile Synchronization Service are not starting.

update2:UPS and UPSS is showing started & when check and run full sync it only shows user profile service application -user profile incremental synchronisation instead isntead of full.

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  • Have you tried to restart UPS in "services on this server"
    – Mohamed El-Qassas MVP ♦
    Sep 2, 2018 at 11:38
  • @MohamedEl-QassasMVP do I also need to start User Profile Synchronization Service as well? or just User Profile Service?
    – gaten
    Sep 2, 2018 at 11:45

2 Answers 2

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User Profile Service and User Profile Synchronization Service should be started prior to starting the sync. All UPS services must be running and also, on your server in services.msc you should check if both ForeFront services are running.

If your User Profile Service and User Profile Synchronization Service are not running, that means that your ForeFront services are not running. This measn that your FIM is not working and sync is not possible.

Robi

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  • started both User Profile Service and User Profile Synchronization Service it sync is still not happening do i need to do something else like reset IIS do full sync or restart other services?
    – gaten
    Sep 3, 2018 at 3:02
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Make sure User Profile Service and User Profile Synchronization Service are all started.

Make sure that the farm account is a member of the Administrators group on the server on which you are trying to start the User Profile Synchronization service, then restart the SharePoint Timer Service.

Make sure the Forefront Identity Manager Service and Forefront Identity Manager Synchronization Service were both started.

Verify Forefront Identity Manager Synchronization Service and the Forefront Identity Manager Service are running in the identity of the account which has Farm Administrator access rights.

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