I have retention enabled for folders. It is set to run a workflow on any folder after it is a day old. and to run it once a day. However it doesn't appear to be working. I have both the "Information management policy" and "Expiration policy" time jobs set to one day. Is it even possible to run retention against folders?

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    did you ran the both Information management and expirtion timer jobs? if yes what order ?
    – Waqas Sarwar MVP
    Commented Aug 28, 2018 at 19:08
  • they are both set to run at midnight daily, i waited over night. I did not manualy run the timer jobs. Commented Aug 28, 2018 at 23:41
  • However, if I do run the timer jobs manually, what is the proper procedure? Commented Aug 29, 2018 at 0:24
  • You have to execute the “Information management policy” job first, once completed successfully then run "Expiration policy” job.
    – Waqas Sarwar MVP
    Commented Aug 29, 2018 at 0:53
  • Thank you so much. It didn't execute the first night for some reason but did the second, wonder if because I have them set to run at the same time, if that caused an issue. Would staggering the timer jobs so that "information management policy" definately runs first be beneficial? Commented Aug 29, 2018 at 15:37

1 Answer 1


Looks the timer jobs not running in order, by default they are in order. But as you change the schedule, Could you please make sure that

  1. Information Management policy timer jobs run 1st.
  2. Onece the above job completed then exipration policy job should started

If above sequence not followed then it will not work.

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