My organization utilizes SharePoint 2013. Some users see an "X" instead of the image. As an admin, I can see the image. We use Windows 10. SP only displays in IE 11.

  • 2
    Make sure the images are checked in and published Jul 17, 2018 at 12:41
  • If the files are not reflecting for non admin users but appear correct for admin users, then always make sure to check if it is published.
    – Gaurravs
    Jul 17, 2018 at 12:49

1 Answer 1


Where does the image come from? Make sure the user have permission to see the image.

To check if the issue is related to your web browser. For those who cannot see the images, use another browser and see if the issue persists.

SharePoint 2013 – Images Showing up as a Red or Black X for your reference:


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