2 WFE - Load balancing by NetScaler / 2 APP - Load balancing by NetScaler

Office 2010 on client machines.

I have document library with xlsx files. I click on the file in document library and open this file in edit mode on local computer. When i try to save, i very often receive conflict saving error. But nobody works with this file at the moment. Only i know where this file is located and only i have access to this library.

Sometimes file saving without any issues.

Many users in our company faced this problem.

I checked event viewers and SharePoint logs on servers but didn't found any related entries.

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  • It occurs only when i visit SharePoint via load balancer. If i visit SharePoint by direct link to one of 2 wfe servers name - file saving works properly. – Raf Jun 6 '18 at 4:38

After installing latest CU and restart servers problem is gone.

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