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We have a custom form and our site has a custom master page. In the custom form we load OOTB modal dialog to upload documents to a library. In some cases only, Add document link missing. We have checked in developer tool bar(F12), for the element it sets as display:none as shown in the image. Any suggestions to overcome this situation? enter image description here

Please check the developer tool bar results. enter image description here

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Try using !important to overwrite the style.

<style>
#idHomePageNewDocument{display: inline-block !important;}
</style>

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