I have a Team site where whenever I attempt to save the "Navigation", "Navigation Elements", or "Page Layout and Site Templates" Site Settings, I am directed to an "Access Denied" page. I'm a Site Collections Admin for the site, but at some point seem to have locked down my site settings.

Any known causes/ solutions for this issue?

Edit: I'm able to consistently reproduce the issue on a new site collection using the steps outlined here, and the issue appears to be part of enabling the Publishing Features. I have not enabled/disabled any other site or collection features.

  • I suspect it's the post-save redirect rather than the save attempt that's causing the issue. Do the settings actually save when you click the Save button? Buried in the query string on the access denied page you should be able to see the url that redirected you there. Are you able to directly access that page? What sorts of customizations are present on this site? Did something else happen on the site around the same time as this started happening? Commented Mar 1, 2018 at 14:44
  • The settings are not being saved. When I request access through the "Access Denied" page, it says I am requesting access to [Site Name]. This is a test zone where I've been playing around with a lot of settings, so there's a lot of random customization going on (i know this doesn't really help much).
    – vanblart
    Commented Mar 1, 2018 at 14:49
  • There's a Site Collection Feature for "Limited-access user permission lockdown mode" that is active. Could this be a cause for what I'm experiencing?
    – vanblart
    Commented Mar 1, 2018 at 14:53
  • I was able to reproduce this issue on a separate site. It appears to happen when I enable the settings outlined here: eimagine.com/…
    – vanblart
    Commented Mar 1, 2018 at 15:57
  • Your tags say "SharePoint Online". The linked article is for SharePoint 2013 OnPremises. Could you please confirm which version you are using?
    – MHeld
    Commented Mar 13, 2018 at 15:39

1 Answer 1


Looks like a side effect of the scripting capabilities being turned off in your tenant.

Whenever you create a new tenant, the custom scripting capabilities are turned off by default. Now, it appears that even to change the Navigation, from say Structural navigation to managed navigation, or for any other changes in Navigation settings we need to enable the custom scripting capabilities.

You can lookup at the links mentioned below:

Confusing Access Denied and managing Navigation Office 365

Allow or prevent custom script

Now, to fix this issue, you need SharePoint admin rights.

After that, you can follow the steps mentioned below:

Option 1 - Using admin center UI

1) Go to the admin center. URL would be like - https://tenantname-admin.sharepoint.com

2) Click on settings

3) In the settings page, in the Custom Script section, set the values to allow as in below image:

enter image description here

4) Click on OK to save the settings.

Now, you need to wait 24 hours for the scripting capabilities to be enabled. After that is turned on, you will be able to save the settings.

Option 2 : - Using SharePoint Online PowerShell

After opening the SPO PowerShell, run the below commands:

Connect-SPOService -Url "https://tenantname-admin.sharepoint.com"

Set-SPOSite "https://tenantname.sharepoint.com/sites/test" -DenyAddAndCustomizePages 0

Once you have executed these commands, it will be reflected immediately and you dont need to wait for 24 hours.

Download link - SPO PowerShell

PS - You require SharePoint admin credentials for the above mentioned steps. Site Collection admin wont work.

  • I had IT check this setting and it is already set to allow. Additionally, I checked our root site collection, and with the settings enabled am able to save Navigation. Is there something I need to do to forward these permissions to my new site collection (part of the same tenant)?
    – vanblart
    Commented Mar 14, 2018 at 12:19
  • Are you able to upload page layout or master page or anything else in the master page gallery of your site collection ? Do check that. Also, do try and get IT run the above PS script for your site collection. Commented Mar 14, 2018 at 12:21
  • I am not able to upload to the Style Library (I'm guessing this is what you meant by upload page layouts?) . I'll request that IT run the script and report back !
    – vanblart
    Commented Mar 14, 2018 at 12:35
  • Couple more questions - How did you create this site collection ? Is it a modern team site or a classic team site ? Also, can you go to your https://sitecollectionurl/_layouts/15/settings.aspx page and open up the console and check what the web template is by typing _spPageContextInfo.webTemplate and tell me ? Commented Mar 14, 2018 at 12:37
  • The web template is "64" and the collection was created as a modern team site (sidebar: is there a way to create a classic team site?)
    – vanblart
    Commented Mar 14, 2018 at 12:42

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