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I am a site collection administrator for a team site at my company. I'm trying to enable document sets in a new site, and I can't seem to make it work. I've followed a tutorial to create the document set site content type at the site collection level, but when I try to add it to the library, it's not there.

This is the tutorial I followed: https://sharepointmaven.com/document-sets-hidden-gem-sharepoint/

I get stuck at the "Add from existing content types" step, because "Custom Content Types" isn't in the drop down.

I went to the site collection level to enable "Document Sets" across the site collection, but the option is not listed on the Site Settings > Site Features page.

What is going wrong here?

The site is using Sharepoint Online, and it's using the modern experience.

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It sounds like you are looking for the Document Set in the Site Features. Please note that Document Sets are enabled from the Site Collection Features level. There are "Site Features" and "Site Collection Features".

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