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I am trying to Restore a site collection but it fails with below ULS error.

Could not deserialize site from P:\backup\InerBackup9-1-2018.bak . System.Data.SqlClient.SqlException (0x80131904): A transport-level error has occurred

but in Shell it shows below

enter image description here

I have checked the versions and in development server and production servers both environments are in same version.

I am confused with TCP error and Directory not found Exception.

  • you would find your answer here: sharepoint.stackexchange.com/questions/76804/… more than likely you havent run Configuration Wizard. – Ali Jafer Jan 15 '18 at 9:35
  • Thank you for the comment and link.As I have mentioned all the servers are runs on same patches. – mzonerz Jan 15 '18 at 9:38
  • its not about the patch its about running config wizard on the server and then taking the backup – Ali Jafer Jan 15 '18 at 9:47
  • Dear ali I have run the configuration wizard in the development server.Then I took the backup and tried to restore in production and gets this error.I have a doubt why I am getting TCP error in Log file? – mzonerz Jan 15 '18 at 9:57
  • make sure that your app pool accounts are working properly. Seems like it cant connect. make sure they are running and that the service account is active using the correct password. – Ali Jafer Jan 15 '18 at 10:33

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