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I'm experiencing an error for the status of my workflow:

enter image description here

And here's the description:

enter image description here

I researched the issue, and Microsoft website gave this:

enter image description here

I have many workflows and it's going to take a long time to find out the cause of the error by looking at each workflow actions one by one. Is there a faster way to troubleshoot this error to find the root cause? Maybe log files or something like that if sharepoint designer has that?

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  • on the same page where you see the workflow history you will find internal status, it will have a blue colored (i) or the information symbol click on that, it will display the root exception of error. you may get better hint from that Commented Jan 8, 2018 at 8:05
  • Hi, thanks for your comment! Where can I find the workflow history? @AkshayRandive
    – Denise
    Commented Jan 8, 2018 at 8:07
  • select the item for which WF errored, from ribbon select Worflow, you will see list of execution history click on Error Occurred link it will take you to the page where you can see this Commented Jan 8, 2018 at 8:09
  • I'm not sure which item did the WF error occurred for though. Sorry to trouble you but is it alright if you provide some pictorial solutions?
    – Denise
    Commented Jan 8, 2018 at 8:11

1 Answer 1

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On the same page where you see the workflow history you will find internal status, it will have a blue colored (i) or the information symbol click on that, it will display the root exception of error. you may get better hint from that.

enter image description here

enter image description here

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  • I see. My 2nd image already shows the (general) cause of error for that but I'm trying to figure out the specific reason.
    – Denise
    Commented Jan 8, 2018 at 8:43
  • on second page click on the link under status column it will redirect you to second screenshot where you see the exact exception Commented Jan 8, 2018 at 8:50
  • I don't have that blue (i) button. I'm using SP2013. Could it be due to a difference in version?
    – Denise
    Commented Jan 8, 2018 at 9:09
  • After clicking on workflows (according to your first image), it brings me to this page: ibb.co/mxjhp6, where there isn't any blue (i) button. @Akshay Randive
    – Denise
    Commented Jan 8, 2018 at 9:26
  • right now you can click on "Error Occurred" link under Internal Status column Commented Jan 8, 2018 at 9:27

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