Essentially, I have a Popular items webpart on a page, analytics is running - usage reports are being generated but results are not displaying correctly in the webpart. The popular items is set to a page library.
If I were to look at the usage reports or view the popular items page - I can retrieve these results. However the webpart seems to be listing the results in alphabetical order. There is no sort specified on the webpart. Interestingly enough, using the '_api/search/query' with 'viewsrecent' seems to be returning null values.
My troubleshooting thus far... Checked search services, crawl status, tail trim, recent popularity timeframe and running services on server...
Any ideas where else to look?