We have a Workflow on a list in SharePoint 2013. When a user creates an item, the workflow is supposed to trigger and update the item with a reference code based on the users name and date. It then goes off and does other stuff.
However, this is intermittently failing to trigger the first step so the list items site there in an incomplete state. Can't find any rhyme or reason for why it triggers sometimes but not others.
Checked permissions of users creating items that don't trigger the workflow and they look good. Checked the logs and event viewer and can't see anything in there to suggest any issues. Checked timer services too.
Hoping someone out there might have an idea. All help greatly appreciated.