we have restored a farm backup on new environment. Then we created new search service application. The application is working fine. However the Usage report is not showing updated data. Since last 2 days multiple unique users have access the site. But the count is 0 since last 2 days.

Google for this but every where getting links for data itself not showing. Howver in our case it has stopped showing latest data.


For the 0 value, please go to CA->manage service application to check if Search service application and Health and Usage data collection are running and they have been properly configured.

Here is a link for troubleshooting: http://blog.fpweb.net/troubleshooting-sharepoint-2013-web-analytics/#.VpYOP2bUh_9

reference link https://social.technet.microsoft.com/Forums/en-US/a8bdb3c1-a1c1-4734-a929-15f80ce5f7e1/usage-reports-in-sharepoint-2013-how-many-concurrent-logins-daily-average-concurrent-logins-daily?forum=sharepointadmin

| improve this answer | |
  • Hi Adil, Thanks for your reply. have gone through the complete steps mentioned in link. They all are in place. Data getting logged in WSS_UsageApplication database. However, when i export report it is not showing data. What could i be missing. – shoab Nov 5 '17 at 13:13
  • please check the uls logs and share if you found anything – adilahmed Nov 6 '17 at 10:19

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.