Some users having an issue after the system upgrade, Please takes a look the scenario
Opening Office documents from Sharepoint 2010 in Office 2016
User machine Configuration: Windows 10, Office 2016 ProPlus, Office 2010 Components (not full installation), IE11 IE 11 Manage Add-ons SharePoint OpenDocuments Class Enabled
- User click on the document in SharePoint 2010 ( Doc library settings set open documents in Client application) Open documents in the browser and click edit with word/excel error message popup “to open this document your computer must be running a supported version of Microsoft word/excel.”
- If user clicks on the drop-down option next to Document and choose edit in Microsft word/excel/powerpoint a. Open the document in client application b. Edit and Save, only save as option available, Not able to save directly to SharePoint 2010
Any insight into this issue? Could be multiple offices in the same machine?