SharePoint on Premise 2016 IE 11

I realize that this question is all over the internet, but I have yet to find a solution that fixes our issue. The button is not greyed out, I have it enabled, it just does absolutely nothing when you click it (No error, nothing).

I have:

  • Added desktop experience feature in server manager

  • Restarted the web client service on client computer and server

  • Added to local trusted intranet sites

  • Used 32 bit internet explorer

Still, I click the button "Open with Explorer", and nothing.

Any ideas would be greatly appreciated

  • Do you face this issue with all libraries in the site? Oct 5, 2017 at 18:26
  • @M.Qassas - Yes, every single one of them. Oct 5, 2017 at 18:34
  • what's the SharePoint version? what's the IE version? Could you try to create a new empty one and check the result? Oct 5, 2017 at 18:37
  • I had similar issue, but in my case only I had this problem and my colleagues could open it.
    – MSiri28
    Oct 5, 2017 at 18:38
  • @M.Qassas - IE 11, Sharepoint 2016 On-premise Oct 5, 2017 at 18:43

1 Answer 1


To troubleshoot the issue, you could switch to other computer to check if the same issue will occur.

And switch to other browser to check if the same issue will occur.

Switch to other web application to check if the same issue will occur.

And then reset IE. Go to IE->internet options->advanced tab->reset.

  • Thank you for all of these suggestions, but still no luck! Oct 10, 2017 at 21:46

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