I have recently created a list for issues and some fields in this list shouldn't be visible when a user wants to create a new ticket.

I don't have SP Designer, InfoPath or Visual Studio available but I found this video that provides a way to create custom forms without using any of the above mentioned software since I'm able to add Site Assets without using SP Designer.

However, when I try to do the same actions and go to the list and click on Form Web Parts>Default New Form I don't get the ribbon which would allow me to create the custom form for my list. I have added a screenshot below of my site without the ribbon, in the video this happens at 3:23

Default New Form - No Ribbon

Does anyone know why I'm not getting a ribbon here and how I would be able to get the ribbon so I can create my custom form?

2 Answers 2


To edit the default forms in SharePoint Online, you need to click Settings button in the top right corner and click “Edit page”.

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I don't think it is possible anymore without any additional tools, SharePoint Designer is an easy (and free) tool to use if you're prepared to play with the code. I did however find this blog post which gives a few options for you to explore.

  • SP Designer isn't available for download in my company approved software. I do have a personal laptop but I'm unable to use designer on this because if I access SP from my worklaptop, I am automatically logged in using data on the PC. I don't know and have no way of learning my password. I will take a look at the blog post later today or early tomorrow.
    – Gravinco
    Commented Oct 4, 2017 at 14:16
  • You might be able to use Virto Forms Designer if you have an app catalog site, I think this will be the answer you're looking for. Just import this app into the SharePoint app catalog
    – Laura Cook
    Commented Oct 4, 2017 at 16:20

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