How to send an email(text message) to phone number using SharePoint designer 2013 Workflow? [email protected] is working for SharePoint designer 2010 Workflow but not in 2013 Workflow?

Any other workaround would be helpful.

1 Answer 1


As a workaround, You can trigger a SharePoint 2010 Workflow from SharePoint 2013 workflow by doing the following:

  • At your SharePoint 2013 workflow, Instead of adding Send Email action, try to add Start a List workflow action to start your SharePoint 2010 Workflow.

enter image description here

For more details check How to trigger a SharePoint 2010 workflow from a SharePoint 2013 workflow

  • I have used the "Start a List Workflow" action before to bring in a 2010 workflow and each time the end user with permissions of "Site: Read, List: Contribute" it would cause an "Interop Services error". It works correctly for me (Tenant Admin) each time. When I went to play around with user permissions to see if that was the problem, it would only work for the end user when I elevated their site permissions to "Contribute" which I find to be crazy. Has anyone else ever experienced anything like this? I never did get this to work, so I removed the action.
    – cbbrown
    Sep 26, 2017 at 12:13
  • App step should help, but you should be aware of you can't use "Start a List Workflow" inside it :( Sep 26, 2017 at 12:15
  • Yes, I read a little bit about that. But is that normal that I would have to do that?
    – cbbrown
    Sep 26, 2017 at 12:16

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.