I am working on an on-premises 2013 farm. now i have many documents libraries which have they setting as follow for editing documents:-
now when i edit a document on IE i will get this dialog, which will allow me to edit the document inside my machine and save the changes to sharepoint automatically:-
but when i try using google chrome i got inconsistent behavioure, As i will sometimes got this dialog which somehow mimic IE dialog:-
but sometimes (using the same user) if i click on the same document i will have it downloaded locally:-
Finally on Firefox i got the worst case, as whenever i click on a document i will get this dialog , which will mainly download the document locally without any link to sharepoint:-
so i have these 2 questions:-
how i can remove the inconsistency inside google chrome? so i will always get the dialog?
for Firefox what i can do to have it working as in IE??
now i informed our customer that sharepoint document integration works better with IE.. but they refuse to inform the users that they need to use IE.. as most users use chrome (around 80%) the remaining use IE,Firefox.. so are they any plugin for chrome and for Firefox ??
Thanks in advance for any help or suggestions?