There is a way to get logs of the corresponding correlation id in SharePoint Online without passing by Microsoft support?
asked Sep 5, 2017 at 14:03
Add a comment
|
2 Answers
Unfortunately, there is no way to get those logs yourself. Previously, some powershell/csom commandlets used to work, but looks like MS has disabled them now.
The only way is to contact MS support.
There is user voice link I have mentioned below, you can upvote on it and hope that probably MS adds access some day in the future.
Uservoice link - Access SPO ULS entries for correlation id
answered Sep 5, 2017 at 14:10
Microsoft uses the Unified Logging System (ULS) in the SharePoint Online environment. Sometimes we receive requests to share these ULS logs with customers for troubleshooting and debugging scenarios. Microsoft does not provide copies of ULS logs or any access to ULS logs from SharePoint Online. Information about ULS log access for SharePoint Online
I would try Get-SPOTenantLogEntry, if that works for you.
$endTimeinUTC = Get-SPOTenantLogLastAvailableTimeInUtc
$startTimeinUTC = $endTimeinUTC.AddDays (-14)
$tenantlogs = Get-SPOTenantLogEntry -StartTimeinUtc $startTimeinUTC -EndTimeinUTC $endTimeinUTC -CorrelationId yourCorrelationId
If not, then you should contact support.
answered Sep 5, 2017 at 14:56
-
I have already used it but it returns nothing. Commented Sep 5, 2017 at 21:21
-
That method is hit and miss thing not 100% suces...i would try within 1 day of days range if get anything otherwise contact to MSFT for issue– Waqas Sarwar MVP ♦Commented Sep 5, 2017 at 21:34
-
This is what it says in Get-SPOTenantLogEntry page "For Beta 2, the only company logs available are for Business Connectivity Services (BCS)"– AslanCommented Apr 30, 2019 at 12:39