I have a custom list on SharePoint Online that a customer's maintenance crew uses to log service calls. We recently migrated them from wss 3.0 to SharePoint Online and discovered the 5000 item threshold. To remedy this we have created archive lists that we would move older list items too using an information management policy.
Since you can't move list items to another location, I created a 2010 workflow that well create a copy of the item on the archive list and then delete from the main list. I setup a new retention policy (see below), it would active when the work date was one month old and then it would active the archive workflow. However, for the last 3 months this job has not been running.
What do I need to change to get this retention policy to activate after an item is 1 month old from the work date field?