Hello I need support to solve the issue below:

I have have setup AD user profile import on SharePoint 2013 and it worked fine for months, but since a few days the synchronization to AD is failing. I got the errors below:

Central Administration -> Manage Service Applications -> User Profile Service Application -> Configure synchronization connections :

An error occurred while accessing the SQL Server database or the SharePoint Server Search service.

I got also in windows event viewer -> applications:

The Execute method of the Microsoft.Office.Server.UserProfiles.ADImport.UserProfileADImportJob task definition (ID 3da5c9dd-c1be-4d12-9ef9-1686e07780cf) generated an exception. Additional information is available below. NeedsFullImport

I already performed an IISRESET with no success.

1 Answer 1


To help you, can you provide us more information : - the account that SharePoint uses to connect to AD, did he have the permission "Replicate Directory Changes permission". -had u done the Configure profile synchronization the Configure profile synchronization -had the user credetentials had been modified in the AD. -Can u provide us more log.

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