Our current environment is SharePoint Online. Is there a way to add Outlook Mailbox email ID's to SharePoint Designer 2013 Workflows(Send an email). I tried to hard code the email ids but that didn't work. I guess it has to be SP groups or individual user email ids. Is there a workaround?

Any suggestions? Thanks in advance.


I think it's possible, but you need to configure the workflow for your web application in Central Admin as the following.

  • Open Central Administration, Application Management > Manage web application, - Select your web application, from the above ribbon Click General settings > Workflow.
  • Check Tes for Allow external users to participate in workflow by sending them a copy of the document?

enter image description here

Note: Make sure you have configured Outgoing e-mail settings must be configured on the server.

  • Hello M.Qassas, Sorry I forgot to mention you. We are currently on Office 365 environment (SharePoint Online). Do we have similar settings in O365?
    – AXA240778
    Aug 7 '17 at 20:57
  • No problem, unfortunately, no this setting for SP on-prem but let me check for a solution for SharePoint online, and feedback you :) Aug 7 '17 at 20:59
  • Hello M.Qassas, any luck with this?
    – AXA240778
    Aug 8 '17 at 22:56
  • Hello M.Qassas, please let me know if there is any update on this?
    – AXA240778
    Aug 22 '17 at 18:17
  • I am so sorry for late reply, but I actually searched for this and unfortunately, I didn't find any solution till now! Aug 22 '17 at 18:43

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.