I am trying to make a simple 2010 workflow in SP Designer, I am using SP 2013. The workflow is made at the List Level: [Email MyUserGroup]. Manual start is enabled. I can successfully trigger the manual start on this workflow and it sent an email on site collection A, but the same workflow configuration will not work on site collection B.
I am the SharePoint Administrator for the whole farm, including Site Collection A & B, although I am logged in as a user when I manually trigger the workflows.
I found a similar issue - the error code I have is the same. I have also read that the 'System Account' is to blame for these instances, though I am puzzled why the workflow functions on site collection A but not B.
To give some more details, when I look at the Workflow Status page I see the following:
- Initiator: [MyUserName]
- Status: Failed to start
- Event Type: Workflow cancelled
- User ID: System Account
- Description: Workflow [MyWorkflowName] was cancelled by System Account.
I will test tonight whether the Information Management Policy Setting is able to start the workflow and send the email message. It should be triggered 0 days after creation date (today).
Thanks for any feedback. David