I have an approval workflow setup that sends tasks/approvals to two approvers. The tasks are set to run in parallel, but when one approver tries to approve the task they have been sent they get this error:

workflow status page

Reason: The user who attempted to complete the task is not the user to whom the task is assigned.

I can see in the Workflow status page the two tasks created, one for each approver, but when one approver tries to approve it looks like they are approving the wrong task (the other approver's task shows in progress, but the approver who tried to approve has their task shown as not started.(see image below)

What I need is either approver to be able to approve the request - one approval form either person is fine. Once one person approves the workflow should stop.

Any ideas on how to fix this please?

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Browse other questions tagged or ask your own question.