In my SharePoint 2013, I'm site collection administrator , I can't find the resend and withdraw button WHY?

enter image description here

  • Is this a screencap from your site collection by another user? What I'm after is that can someone else see the Resend and Withdraw options?
    – moe
    Jul 6, 2017 at 9:33
  • no , it's from internet in my situation, i can't find the two buttons
    – Aashirya
    Jul 6, 2017 at 12:55

1 Answer 1


First step to set up the access requests for your site collection, also you need to Manage invitations to external users if required for your case. You can take reference from - Set up and manage access requests

Edit: -

Resend and Withdraw options are purely dedicated to External users.
Approve and Decline options are dedicated to Org Users.

Please refer Screen shot: enter image description here

I hope you have your answer by now! :)

  • thank you, i did the above steps , still not working with user in the same domain, what do you mean with external users ?
    – Aashirya
    Jul 6, 2017 at 12:55
  • External Users are outside of your organization who doesn't have user credentials and simply treated as anonymous user. you can ignore this part if this is not the case for you.
    – DvG
    Jul 6, 2017 at 13:03
  • Regrading solution: pls try adding yourself as site owner and then check : go to site settings --> Access request and Invitation --> then click on the three dots icon (...). This should be working now. I have updated my answer. pls refer.
    – DvG
    Jul 6, 2017 at 13:05

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