I am working on an enterprise wiki site collection. and i want to add hyperlinks to folder and files which are inside our file server. So i edit a wiki page >> under Insert tab >> Link >> from address. and i add the following link :-


now when i click on the link using IE the related folder open well inside my PC. but on chrome and Firefox when i click on the link nothing will open/happen.... so can anyone adivce what is the problem ?

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    These network paths are being supported by only IE. Even if you directly type these paths in the Chrome, Firefox browsers it won`t work. Commented Jun 29, 2017 at 15:35
  • @VenkatKonjeti so it is not related to sharepoint ,, but rather to how Firefox and chrome handles url that references files and folders ?
    – John John
    Commented Jun 29, 2017 at 16:08
  • Yes. If you have a mapped drive in your local machine then it works for Chrome and Firefox also. Example I have a mapped drive to (M) and I can access folders using file:///M:/Advertising/ Commented Jun 29, 2017 at 16:18

1 Answer 1


In order to work these network drives in all browsers you have do following steps.

  1. Add a network mapping to all machine on the same Drive Name.
  2. Then use the following syntax to open files in the folder

    Example: file:///M:/Advertising/

In this case all my organization computers mapped to "M" drive

  • sill using this link file:///t:/deps/HR/ will only work on IE.. in our case we have a mapped drive name t
    – John John
    Commented Jun 29, 2017 at 16:35
  • In my above example, M is a network drive which is mapped to my department folder and Advertising is a folder on a network drive (M). In your case also deps should be a folder in a T drive. Can you confirm? Mine is working. For testing type the above address on the IE browser. Commented Jun 29, 2017 at 17:13
  • yes my path file:///t:/depts/HR/ is valid since it will open correctly in i am using IE, while it will not work if i uses chrome or firefox... so yes depts is a folder and HR is a sub-folder
    – John John
    Commented Jun 30, 2017 at 0:12
  • mine is working in all browsers. Commented Jun 30, 2017 at 1:33

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