When I try to install SP 2013 SP1 on a new machine [ Win Server 2012 R2 OS server], am getting the below error message. What am I missing here?

setup cant find or validate an installation file.Please try reinstalling Office from your installation source.


  • Where did you locate the installation files? it's recommended to reduce the path length to the installation files! Commented Jun 2, 2017 at 10:16
  • The installation media - DVD - has been mounted on a Drive in the server.From the mounted drive, we just ran the pre-requisite installer exe / flash file.
    – samolpp2
    Commented Jun 2, 2017 at 10:18

1 Answer 1


You DVD file is not readable from the system, may be corrupted. I would do following steps to install SharePoint.

  • If it is ISO package, re download it
  • Extract it to the drive i.e C:\sp2013
  • Now run the Splah.htm file or run the pre-req installer exe file.

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