I have a SharePoint 2016 single server farm. My User Profile Service Application is configured to use the SharePoint Active Directory Import.

I have configured a new Synchronization Connection and set a user with Reading and Replicating Directory Changes permissions.

Then I start a Full Synchronization but nothing is added or updated.

What is missing?

  • 1
    Is user profile service instance running on the server?check this from system settings > maange services on server..? which min role u are using?
    – Waqas Sarwar MVP
    May 26, 2017 at 15:00
  • Resolved. I configured MIM and using it I was able to have a log. The problem was generated by wrong permission in AD and also wrong service UPS account. Thank you to everybody for the help.
    – Nico
    May 31, 2017 at 13:48

1 Answer 1


Once the user profile synchronization service is provisioned properly, you should configure the active directory import in Configure Synchronization Setting to Active Directory import

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Note: There are two import modes:

  • Active Directory import: This method enables you to import user information from AD DS into SharePoint user profile properties.

  • External identity manager synchronization: SharePoint Server 2013 was bundled with the Forefront Identity Manager (FIM) Sync service to support complex user profile synchronization scenarios with different identity providers.

For more details check

  • But, do you have and idea why SharePoint Active Directory Import is not working correctly?
    – Nico
    May 26, 2017 at 14:59
  • what is the current CU you have installed on your farm? what's the server role, also may be sync connection is not configured to read data from AD so check Configure Sync connections in CA! May 26, 2017 at 15:04
  • Sorry, could you explain me what you mean for CU and for CA?
    – Nico
    May 26, 2017 at 15:06
  • CU stand for Cumulative Update and CA stand for Central Administration :) May 26, 2017 at 15:07
  • My current installation is 16.0.4510.1001 (March 14, 2017) I created a sync connection whit a user that has Read and Replicating permisisons. I don't know if there is a way specify which connection it has to use.
    – Nico
    May 26, 2017 at 15:09

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