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Environmental Setup: We've configured full crawl weekly once and incremental crawl 3 times daily. We have a library, which has > 3000 files.

Issue: Whenever a user search(Library Search) for a particular name(for example: full name), search results are showing older records which crawled last time and not displaying the latest search results. When the user searches with a particular name(for example: last name), search results are showing the latest results.

Scenario: 1. When user searches "Ólafur Viktor" - it gives latest results 2. When user searches "Ólafur" - it gives older results 3. When user searches "Viktor" - it gives latest results

When I re-index this library, search works fine but after some days the issue again comes up and the same above scenario persists.

Please let me know how to fix this error related to Search indexing. Thanks

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  • What sort is your search results web part set to?
    – David Lozzi
    Commented May 16, 2017 at 11:58
  • It is a normal document library with document sets and above mentioned names are document set name. No Sorting/filtering is applied.
    – SPUser
    Commented May 16, 2017 at 12:15
  • Which version of SharePoint? Are you using Major and Minor Versions?
    – Matthew McDermott
    Commented May 17, 2017 at 12:59
  • Using SharePoint 2013. If Major version is a concern then the above scenario 3 will also return old results right ? BTW publishing feature not enabled here.
    – SPUser
    Commented May 18, 2017 at 13:32
  • @MatthewMcDermott Thanks for your reply. May I know how to proceed to fix this error?
    – SPUser
    Commented May 31, 2017 at 6:12

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