SharePoint 2013 Workflow, InfoPath Email Body is blank empty truncated

Question

This started occurring after SP1 was applied to SharePoint 2013 and or IE11 was introduced to the Windows Environment on Windows 7 and Windows 10 devices.

If we send email using PowerShell as a test the same issue occurs. Html or Plain Text email body. As far as I am aware this is the same library SPD workflows and InfoPath use to send email see below. Not the full script below for brevity.

[Microsoft.SharePoint.Utilities.SPUtility]::SendEmail($web,0,0,$email,$subject,$body);

If I send using a PowerShell Script using the Net.Mail.SmtpClient typically used in C# .NET to send emails Plain text or Html it works, same email body.

Answer 1

This Turned out to be an Issue with Outlook 2013 / IE 11, applying all the latest Windows Updates for Office 2013 and IE 11 resolved the problem. This effected Windows 7 Operating Systems and Windows 10 Operating systems.

So the Message was sent however Outlook could not render it. This occurred over a 3 week period eventually I red a post indicating rolling IE 11 back could resolve this issue caused by IE 11, Office Outlook 2013 relies on Windows 11 for some functions. Rather than roll IE 11 out I decided to install all the latest Windows Office and IE 11 updates in the hope this would resolve the issue which it did.