SharePoint 2010: Access Denied to Admin user

Question

I have SharePoint 2010 web application with following Alternate Access Mapping defined:

Internal URL | Zone | Public URL

http://exampleURL:8080 | Default Zone | http://exampleURL:8080

https://traininglink.com | Internet | https://traininglink.com

http://traininglink.com | Internet | https://traininglink.com

http://internaltraining.com | Extranet | http://internaltraining.com

Application has claims authentication implemented. I am able to access default.aspx using first three URL using Admin user(Domain admin user for first link and claims admin user for last 3). But when I try to access using last url using same user, I am getting access denied error. On checking fiddler, I found that for last URL, I am getting 404 response for certain files in "_layouts/images" folder. These are OOTB SharePoint images used in Default.aspx pages(/_layouts/images/fgimg.png).

Plese guide.

Answer 1

I checked the IIS Settings and found that the "Images" virtual directory was not mapped for the url http://internaltraining.com in IIS. Once that was done, everything works fine.

Answer 2

I would recommend checking the below steps to identify the cause of the problem.

1. Does the Master page or the page used by the hope page is checked-out?

2. Check the permission level policy May have been modified in the web application settings on the Central administration.

3. If the above mentioned approaches are not helping you to resolve the issue, please go through the ULS log.