Sharepoint Online: I have a problem with a list item that was declared as record but now is impossible to undeclare. Despite I am the Site Collection Amdinistrator, when going to Compliance Details and clicking on undeclare, I have to result and after 2-3 seconds of processing request... the status is again on record.
Unfortunately I have no way to get higher permissions - so I cannot use powershell to do it. Does anybody have a suggestion or a workaround? Thanks


Very very strange... after a while (about 3 hours, but the item was set as record 8 days ago), it was again possible to undeclare it! I am working on Sharepoint Online for a big ONG, and cannot tell the details of the subscription.
Anyway it seems that there was some bug at MS level.
Hope it was useful to somebody else too.

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