SharePoint 2016 - Create Service Application timed out

Question

We have a SharePoint 2016 environment setup which consists of following servers: 1. Wfe with distributed cache server 2. Application server 3. Search server 4. Database server

As part of installation we installed SharePoint 2016 prerequisites, then installed SharePoint 2016 binaries on all SharePoint servers, then ran SharePoint configuration wizard on all servers.

Now we need to create Service Applications as part of configuration, but none of the service application gets created successfully from UI or PowerShell. When we create Service Application from UI it takes long and then it give error: "Request timed out". When we look at created service application in central admin, we can see the service application name with status stopped, no proxy gets created for the service application, database and the application pool does get created.

When we create service application using PowerShell then it takes 3-4 hours but the command to create service application does not complete. Even deleting the service application take 2-3 hours from PowerShell, from UI it just times out.

There are no errors related to this found in ULS logs or Event logs.

Any ideas what could be the issue here, why service applications are not getting created?

Thanks in advances, Anna

Update - Following errors appeared in ULS Logs when i again tried to create managed metadata service application and word automation service application

(Watson Reporting Cancelled) System.Threading.ThreadAbortException: Thread was being aborted.
at Microsoft.SharePoint.Administration.SPTimerJobAsyncResult.WaitForCompletion(Object state)
at Microsoft.SharePoint.Administration.SPTimerJobAsyncResult.End()
at Microsoft.SharePoint.Administration.SPServiceApplication.ProvisionInstances()
at Microsoft.SharePoint.Administration.SPIisWebServiceApplication.Provision()
at Microsoft.Office.ConversionServices.Service.ConversionServiceApplication.Provision()
at Microsoft.Office.Word.Server.Service.WordServiceApplication.Provision()

Timer 'Word Automation Service': Canceling execution because App 'Word Automation Service' is not online (Status=Provisioning)

MetadataWebServiceApplication 'Managed Metadata Service' create failed. Exception: System.Threading.ThreadAbortException: Thread was being aborted.
at Microsoft.SharePoint.Administration.SPTimerJobAsyncResult.WaitForCompletion(Object state)
at Microsoft.SharePoint.Administration.SPTimerJobAsyncResult.End()
at Microsoft.SharePoint.Administration.SPServiceApplication.ProvisionInstances()
at Microsoft.SharePoint.Administration.SPIisWebServiceApplication.Provision()
at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplication.Provision()
at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplication.UpdateData(String sharedAppName, SPIisWebServiceApplicationPool applicationPool, Boolean unpublishAllPackages, String hubUri, Boolean doSetErrorReport, Boolean isErrorReportEnabled, Boolean doProvision)
at Microsoft.SharePoint.Taxonomy.MetadataWebServiceApplication.Create(String sharedAppName, String databaseName, String databaseServer, String sqlAuthUserName, String sqlAuthPassword, String failoverServer, SPIisWebServiceApplicationPool applicationPool, String hubUriString, Boolean isErrorReportEnabled, Boolean isInDefaultAssociation, Boolean isPartitioned, Int32 cacheCheckInterval, Int32 maxChannelCache, Boolean forceProxyCreation, Boolean fDeferUpgradeActions)

MetadataWebServiceApplication 'Managed Metadata Service' unprovision started.

Answer 1

Couple of things to try

• If you have installed the Anti-Vrius on the servers, try to to disable it
• check if firewall is causing this issue.
• if you have any auditing or proctection software installed which may cause this issue.
• Try to run the psconfig -cmd upgrade -inplace b2b force on the all servers and make sure all server report that no action required.
• Sometime applying latest updates fix it.
• Also make sure you login with farm admin account with local admin on the server.