I don't know how it happened but now, when I click the top right gear icon, or my name, instead of a drop down, I get an incomplete pop up window with the hyperlinks that should have appeared on the drop down menu. Please help!

Addition: all call-out / fly-out menus behave the same, on click I get a pop up window with a part of the options. Please help!

1 Answer 1


Solution: Close all internet explorer windows. Make sure iexlplorer.exe is not running and reopen the application.

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